Episode 147 – When to Fire a Consulting Client

In this episode, Melisa shares a personal experience of navigating a challenging client relationship and provides a practical framework for deciding when to part ways with a consulting client. 

Tune in as Melisa reveals a three-step process to determine when and if to fire a difficult client. She emphasizes the importance of pre-determining clear-cut reasons to end a client relationship, incorporating these criteria into the sales process, and making decisions based on ownership and commitment. Whether you’re currently grappling with the decision or preparing for the future, you’ll gain valuable insights into managing difficult client situations and learn how to leverage challenges as opportunities for personal and professional growth.

This episode serves as a practical guide to creating a more enjoyable and impactful client relationship experience.

KEY POINTS IN THIS EPISODE:

• [00:28] Welcome and book update
• [02:40] Introduction to today’s topic
• [04:23] Agenda
• [05:49] Resource
  • Learn more about Coaching for Consultants​ Program at www.ICYourWay.com
• [06:36] Situations when you should consider firing a client
• [07:49] When do you fire a “Bad” client
  • [09:06] Clear cut 
  • [09:45] Subjective gray area
• [10:024] Melisa’s personal example
  • [11:04] Situation
  • [16:12] Process
  • [19:45] Solution
  • [30:28] Result
• [28:26] Episode recap
• Companion resources to help you put today’s episode into action
  • Learn more about Coaching for Consultants​ Program at www.ICYourWay.com
  • Strategy Call – consultMelisa.com 

MENTIONED IN THIS EPISODE —

• I invite you to book a Strategy Consultation call with Melisa. On this call, we’ll dive into your business, get clear on your goals and challenges and determine an action plan for you so that you can create the business impact, income, and flexibility that you desire. To book yours, click here.

FOR MORE RESOURCES SPECIFIC TO THE INDEPENDENT CONSULTANT —

1. Discuss working with me as your coach – Click here to schedule your consultation
2. Watch my YouTube Podcast Channel 
3. LinkedIn 
4. Website 

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